Answers to common questions about custom photo magnets, ordering, shipping, and live magnet stations.
What types of photo magnets can I order?
We offer custom photo magnets in multiple sizes (2x3, 3x4, 4x6, and custom), shapes (rectangle, square, circle, die-cut), and finishes (glossy, matte, metallic). Upload your own photos or choose from our design templates.
How does the live wedding magnet station work?
We set up a complete station with professional camera, lighting, and backdrops. Guests take photos, and we print, laminate, and assemble custom magnets on-site in 2-3 minutes.
What is the turnaround time for online orders?
Most online magnet orders ship within 2-3 business days via USPS or UPS. Custom orders may take 3-5 business days. Expedited shipping is available - call 840-207-8720 for rates.
How many magnets do I need for my wedding?
We recommend one magnet per guest, plus 10-15 percent extras. For a 100-guest wedding, order 115-120 magnets. Bulk tiers: 10-24 (5% off), 25-49 (10% off), 50-99 (15% off), 100+ (20% off). Call 840-207-8720 for quotes.
Can I upload my own photos and designs?
Yes! Upload your own photos, logos, or artwork through our online design tool at https://yourmomentgifts.com. Add custom text, adjust layouts, and preview before ordering.
Do you offer bulk discounts?
Yes. Orders of 100+ magnets receive tiered discounts plus custom branding. Call 840-207-8720 for a bulk pricing quote.
What areas do you serve?
We serve all of Southern California including Orange County, Los Angeles, Anaheim, San Diego, Riverside, and San Bernardino. Travel fees may apply outside our standard area.
What payment methods do you accept?
All major credit cards and PayPal through our secure checkout powered by YourMomentGifts.com. Your payment is encrypted and protected.
Can I cancel or modify my order?
Online orders can be modified within 24 hours of purchase. Live event bookings cancelled more than 14 days before the event receive a full refund.
What makes Magnetic Moments different?
We specialize exclusively in photo magnets and live event magnet services. Our premium printing produces vibrant, durable magnets that last for years.
Do you ship internationally?
Currently we ship within the United States only. International inquiries can contact us at 840-207-8720.
How are magnets packaged for shipping?
Each magnet is individually wrapped in protective film and placed in a rigid mailer. Wedding favor sets are packaged in custom boxes with tissue paper.
Can I see a proof before printing?
Yes! After you submit your design, we send a digital proof within 24 hours. For live events, a preview screen shows each magnet before it is printed.
Do you offer rush or same-day delivery?
Same-day pickup is available for orders placed before 2pm in Orange County. Next-day delivery available for an additional fee.
What is your refund policy?
We offer a 100 percent satisfaction guarantee. Contact us within 14 days for a full refund or replacement.